Cleaning Terms and Policies at KW OFFICE CLEANING Cleaning Terms and Policies at KW OFFICE CLEANINGCleaning Terms and PoliciesTerms, conditions and policies of the cleaning service at KW OFFICE CLEANING. KW OFFICE CLEANING SERVICESKWOC Free Office Cleaning Quote and Consultation. Learn more Cleaning service Terms, Conditions, and Policies: There are no terms for the length of the agreement with our cleaning services. The customer may cancel their scheduled services at any time, for any reason. Likewise, KW OFFICE CLEANING may cancel at any time.If the agreed upon services will take longer than what KW OFFICE CLEANING originally quoted, the customer will be contacted to discuss price or service revisions. If the customer wants KW OFFICE CLEANING to finish the cleaning, an invoice will be left for the additional amount and it is to be paid within 10 days or at the next scheduled cleaning.KW OFFICE CLEANING reserves the right to reevaluate our rates at any time. Customers will be contacted before their scheduled service to inform them of the change of rates.If a customer needs to change a cleaning day or time KW OFFICE CLEANING will work with them and do our best to arrange a new time that works with their schedule. KW OFFICE CLEANING Services must be notified of the cancellation or reschedule at least 24-hours in advance. There is a 40 CAD cancelation/reschedule fee if KW OFFICE CLEANING was not notified at least 24 hours in advance.There is a 40 CAD lock-out fee if KW OFFICE CLEANING Services is unable to gain access of a client’s home, office, or building through no fault of ours.Payment is due at the time of service in the form of cash, check or money order unless other arrangements have been made prior to time of service.There is a 45 CAD fee for any check that is returned by a customer’s bank. If the bank is in error, they should reimburse the individual for this expense. There is a 100 CAD fee, plus any attorney’s fees, in addition to the balance due, for any account we must refer to collections.If in the agreement that is signed by a customer, we are specifically requested to dust or clean any electronics, computer equipment, or inside of hutch or china cabinet, the customer agrees not to hold KW OFFICE CLEANING responsible for damage to any article or equipment.We are a very responsible cleaning service and we are extra careful not to break or damage anything while we clean. However, at times accidents happen. (For this reason, we have general liability coverage with a national insurance company. If you would like more information about our insurance coverage and policy, please contact us and we will provide you with the information that you need.) Identical replacement is always attempted, but it is not guaranteed. We request that all irreplaceable items (whether sentimentally or monetarily valuable) be stored and/or not cleaned by our staff. KW OFFICE CLEANING must be notified within 48 hours if a customer find that something is damaged.KW OFFICE CLEANING is not held responsible for damage of items due to improper installation. It is assumed that all surfaces and fixtures are sealed and ready to clean without causing harm.The safety of our staff is very important to us. Therefore, all firearms must be stored and locked during scheduled cleaning times.KW OFFICE CLEANING may change the Terms and Policies at our discretion with reasonable notice to the customer. KW OFFICE CLEANING SERVICESKWOC KW Office Cleaning Services: Professional, Reliable and Affordable. Learn more